General conditions


These General Conditions of Use, Conditions of Sale and Privacy Policy (hereinafter, CU) regulate the use of the website (hereinafter THE WEBSITE), of which Unlock the Passion (hereinafter TITULAR) is the owner. TITULAR with address in Ca.ra de Sierra Nevada, 50 18191 Pinos Genil (Granada) Spain,

You must be eighteen years or older to register as a CLIENT of this Site or use it. By using and / or viewing this Site, you represent and warrant that you have the right, authority and ability to enter into this Agreement and comply with all of its terms and conditions, and that you are at least 18 years of age.

Through its website, TITULAR provides information about its products and services and offers the possibility of contracting it. Due to the content and purpose of the Website, people who want to benefit from their services must have the status of CLIENT, which is acquired by completing the registration form and following the steps that Unlock the Passion subsequently communicates through email. The condition of Client supposes the adhesion to the CU in the published version at the moment in which the Website is accessed.

In any case, there are pages of the Website accessible to individuals or legal entities that do not arrive to register or initiate a product purchase (hereinafter, USERS). In this sense, Users who access these parts of the Website agree to be subject to the terms and conditions set out in these General Conditions, to the extent that this may be applicable.


The descriptions of the products displayed on the Website are made based on the information provided by Unlock the Passion s.l.u. the only manufacturer. However, the information given about each product, as well as the photographs or videos related to them and the commercial names, trademarks or distinctive signs of any kind contained in the website of Unlock the Passion, are displayed in www.unlockthepassion. com as a guide.


All the prices of the products that are indicated through the website come in euros € and without sales taxes included. And these prices do not include the expenses corresponding to the shipment of the products. For all destinations, the expenses will be itemized separately according to the rate and must be accepted by the Client.


Unlock the Passion s.l.u. will do everything possible to please all its customers in the demand of the products. However, sometimes, and due to causes that are difficult to control by Unlock the Passion How human errors or incidents in computer systems, it is possible that the amount stored by Unlock the Passion It is not enough to satisfy the orders of the clients.

In the event that the product is not available after the order has been placed, the Customer will be informed by email of the manufacturing term.
(The deadlines start counting from 9:00 (UTC +1) on the following day working, upon receipt of the order).

We advise on availability on all items we sell with available quantities.
For any custom order by the Customer it is very important to check the specifications, measurements, etc. before accepting the budget since it was manufactured according to this.
The measurements are always in millimeters.
Refunds of an accepted budget will not be accepted.


The customer agrees to pay the order through the different forms of payment that are provided. The initial price shown on the website for each of the products offered will include the corresponding sales taxes, orders equal to or greater than € 200 are exempt from shipping costs at the peninsular level. For shipments outside Spain, other shipping rates will apply, in any case, these rates will be previously communicated to the Client before formalizing the purchase itself.

Payment methods:



G Pay

Apple Pay